Tekkie Help and Tekkie Help.Biz have helped many an expat settle in and stay connected – whether just moving to SG or running a business here.
It comes as no surprise that Tekkie Help’s co-founders Bo and Sarah Pinel won the Most Innovative Award in The Finder’s Expatpreneur Awards 2019. In clients’ homes and office spaces (through sister company Tekkie Help.Biz), this unique service provider ensures support for any and all IT needs – like no other company in Singapore! Find out how Tekkie Help can help you.
Tekkie Help’s main objective is to take the hassle out of everyday technology and get it working in the most effective and efficient way possible. Launched in 2012, the company provides truly personalised customer service to every client.“We aim to be highly responsive to emails and calls, and be polite and friendly onsite,” explains Sarah, who answers the emails and phone calls herself.
“We follow up appointments with an email, and when we deliver back repaired equipment, we ensure it is sparkling clean.”
As their businesses’ main focus is to provide broad IT services, they offer solutions to a long list of hardware and software issues as well as installation and troubleshooting of various networks and smart technology, doing data recovery and helping to set up backup solutions and much more! “If we don’t have the specific expertise ourselves, we find someone who does to make the customer’s life easier,” shares Bo, who is a trained technician and former engineer himself.
Recruiting the right team and educating them on their high service standards are a top priority for the duo. “We strive to employ highly skilled technicians, with broad experience, excellent interpersonal skills and proficiency in English – all at a price that enables us to provide affordable IT support,” they explain. This commitment to customer satisfaction explains the many client testimonials on the Tekkie Help site!
So, the next time you’re frustrated with trying to get a device to do what it should do, baffled by how some new technology works or
simply don’t have the time to deal with it yourself, contact Tekkie Help at the number or website below.
By The Finder, The Finder Kids Vol. 27
More on The Finder:
Who Won The Finder’s Expatpreneur Awards 2019? Find Out Here!
Expatpreneur Awards 2019: How Most Innovative Award Winners Sarah and Bo Pinel VALUE Customer Satisfaction
4 High-Tech Toys For Your Kid You Didn’t Even Know Were Invented Yet
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