When thinking about launching counsellingconnectz in 2012, its director and founder Tanja Faessler knew one thing for sure: “This deeply had to connect with my passion for coaching and counselling,“explains the winner of this year’s Most Innovative Award for Product + Services in The Finder’s Expatpreneur eAwards .
Find out how her personal mission has translated into the only fertility-related business of its kind in SG
Tanja’s idea to bring fertility counselling services to Singapore coincided with the government’s own decision to “put the baby-making schemes under the top priority”, she shares. This fortuitous timing was a business boon for counsellingconnectz, but building the brand required plenty of hard work. At its core, it offers specialised counselling in a safe, caring and confidential environment.From couples counselling to counselling just for kids, counsellingconnectz aims to provide customers with strong mental and emotional support on their journeys.“We often support our clients in extended topics such as pregnancy, birth, post-natal and loss (miscarriage, stillbirth or elective termination) and marriage counselling,” says Tanja
“All team members have spent time in the laboratory and watched the scientists fertilizing eggs and creating embryos, and have attended procedures such as egg retrieval and embryo transfer,” explains Tanja, who wants her counsellingconnectz staff always to provide the best possible services to aid their customers. Just take this recent testimonial from a client: “Their counsellors are trained with empathy to handle an array of emotional states. What sets them apart is that, in some cases, they are able to apply direct knowledge themselves of the true experience of fertility, which makes them even more empathetic.”In addition, counsellingconnectz’s team of counsellors in Singapore have all been granted membership in to the Fertility Society Australia(FSA) and Australian and NewZealand Infertility Counsellors’Association (ANZICA).Currently, due to COVID-19, counsellingconnectz has transformed all face-to-face sessions into tele-sessions. This has, according to Tanja“brought many benefits for clients and counsellors such as more time and flexibility, increase of efficiency.”
Visit the site for more information about the counselling services offered.
More on The Finder:
Who Won The Finder’s Expatpreneur Awards 2019? Find Out Here!
Meet The Winners And MORE! All About The Finder’s Expatpreneur eAwards 2020
About The Finder’s Expatpreneur Awards 2018
Expatpreneur Awards 2017: Meet The Succesful Expats And Expat-Friendly Businesses In Singapore