SIR Move Services prides itself on meticulous advance planning plus a customer-friendly approach. See how it stacks up!
Starting a business from your home isn’t easy. But, imagine starting a relocation company out of two homes. That’s exactly what SIR Move Services co-founders Charlie Scott and Shyla Mathews did in their separate Singapore residences back in 2006. Fast forward to 2019, and the duo is helming a regional business, employing 25 team-members and operating out of a new office on the East Coast. Oh, and Scottish expat Charlie, who is SIR Move’s CEO, won this year’s “Pay-it-Forward Award” in The Finder’s Expatpreneur Awards.
Unlike many moving companies, who only provide impersonal quotes and slapdash packing services, SIR Move aims to raise industry standards. One way it has already done so is with its MOVEPREP service, a preparation tool provided to clients prior to a move.
“We like to think about the move in, before we think about the move out. If you can plan this, there’s a lot less stress at the destination point,” explains Charlie, who says the SIR Move team knows exactly what’s going to happen on the day of the move – one week before. How do they do it? MOVEPREP features a handy colour-coding system that streamlines the process, and is tailored to each client’s needs.
This level of personal attention extends to expat families moving to and from Singapore from the U.S., Europe and Australia, as well as multinational corporations. “We’ve moved banks – we have a thousand people on a weekend, moving,” says Charlie, who notes the challenge is figuring out “where these thousand people’s computers are going to be on the Monday morning.”
In addition to a dedicated, professional staff of 12 years, SIR Move’s continued success is undoubtedly due to continued innovation. Just last year, it introduced Moove My Box (MMB), a smart solution for customers who need to air-courier individual boxes to a new destination, while most of their goods are being sent by sea.
“The MMB service is a lot cheaper than the usual air-freight, and gets to your destination in three to five working days,” explains Charlie. Have a relocation in your future? Talk to the top-notch team at SIR Move. Visit the site for more details.
By Melodi Ghui,The Finder Issue 298
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Ask The Expert: Why Can’t I Cope With Moving To Singapore Like My Spouse Has?
Moving Back Home From Singapore? Here’s What You Need To Know About Your Assets
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